How can I cancel an order?
Cancellation and order change requests are subject to an order’s shipping status. If the order has not shipped, customer care will make every effort to process the request. Please email sales@apronsandsmocks.com with your order # and reason…
If I select UPS Surepost, how long will it take to receive my order?
UPS SurePost – is an economy, residential, ground service. This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service. Estimated transit time of 5 to 7…
Do you ship to Canada?
Yes, we do ship to Canada. Aprons & Smocks does not handle the duties or brokerage fees on non-domestic shipments. International orders may incur additional charges, please do not confuse these with the shipping charges from Aprons & Smocks.…
When will my order ship?
We are a distributor of Fame products. Orders are sent directly to Fame to be fulfilled and shipped from their warehouse located in Woodstock, GA. Once your order leaves the warehouse, you'll receive an order update email with the tracking details.…
How is my order shipped?
UPS is the carrier for shipments from ApronsandSmocks.com. Orders will ship from the warehouse in Woodstock, GA within 10-15 business days via the method selected at checkout.
UPS SurePost – is an economy, residential, ground service.…
How much does it cost to ship my order?
We offer a built-in estimated shipping calculator on the "cart" page. Add a product to the cart to use the estimated shipping calculator.
Do you offer coupon codes or additional discounts?
Occasionally, we do offer coupon codes or other promotions. If you'd like to receive these special offers, be sure to follow us on any of our Social Media sites. You can find our Social Media sites on our home page at the top right corner.
When an item is on back order, when will you be charged?
If an your order is backorder or partial backorder, you will be charged at the time the order is processed. However, if you decide to cancel the order prior to shipment, we will refund you 100% of the order (including shipping and taxes, if…
What states do you charge Sales Tax in?
Currently, we charge sales tax in Connecticut, Illinois, Indiana, Georgia, Texas and Wisconsin. If you are placing an order for a tax exempt organization or if you are a reseller, please email your tax exempt paperwork to becky@apronsandsmo…
When will my credit card or PayPal account be charged?
Your card or PayPal account will be charge at the time the order is processed.
